I struggled with assigning a rating because the delivered product was a severe disappointment compared to the image...but because of it's beauty and unique nature I would order it again in a heartbeat. Some of the downsides are by design...
The top and bottom (it ships in two pieces) don't line up in the way one might expect. If I had peered more intently at the photos I should have seen it but the 'top of the bottom' left over is weird. I understand how they got there - they wanted to ship the hutch in two assembled pieces and they wanted the bottom to be deeper than the top and they wanted the top piece to have a base and the bottom piece to have a crown - but it still looks weird compared to a 'normal' one piece hutch. And the drawers don't have real glides. I know they aren't specified in the description but because this hutch has so many drawers you really feel their absence.
But many of the downsides are fabrication issues. The pieces aren't 'true' - they are trapezoidal instead of rectangular. So the piece of the bottom's top that shows on both ends is off kilter. The bottom two center doors are too long - you need to close them both simultaneously to get them shut. And the paint quality was far inferior to the NovaSolo Halifax Double Display Stand we also ordered.
All that said...we love it. It's design fits perfectly in our kitchen - the top crown molding even matches that above our kitchen cabinets. And it holds lots and lots of stuff...which we need. So 4 stars it is.