Skip to content

Tracking Orders

Track your shipment

Enter your tracking number and we'll send you straight to the right carrier's tracking page.

Find it in your shipping confirmation email. Large furniture ships by freight (usually Estes Express); smaller items ship UPS, FedEx, or USPS.

No tracking number yet?

Enter your order number instead. We'll take you to your account, where every order and its live tracking is waiting. No password needed.

It's in your order confirmation email. On the next screen, enter the email you ordered with and we'll send a one-time sign-in code.

Know your carrier? Go straight there

Pick your carrier from the list. If they need the number typed in on their own page, we'll copy it to your clipboard first.

Still can't find your shipment? Contact our team and we'll track it down for you.

More about estimated delivery dates

Every order is monitored at each step. To see an estimated delivery date, go to your account and open the order. Each item shows its current status and estimated arrival date, and you can opt in or out of text notifications there. Either way, we email you full tracking information as soon as your item ships.

If you want an estimated delivery date before you place an order, expand the “Shipping & Returns” tab on the product page.

Small items

The estimated delivery date is the day the item arrives at your home.

Large items

The estimated arrival date is when the item reaches your local area. A local delivery agent then contacts you to set an exact date and time window. On delivery day, our local partner calls about 30 minutes before arrival to make sure you are home.