We were happy to receive our order of the Night and Day Furniture Queen Murphy Cabinet Bed Cube. We purchased the white glove service to have it brought in and put together since my husband's back has been acting up. The delivery went smooth, and they graciously removed their shoes upon request (I never would have picked out beige carpet). The only issue we had, there were two labels on the front where it clearly states, "This rail faces toward the back" and the delivery staff said it was mislabeled meaning those labels should have been on the other side so you never would have seen them. They were really stuck on. We purchased Goo Off which did remove the labels and the sticky substance, but I'm not sure, maybe from time and storage you can still see where the labels were. Too bad they weren't labeled on the back.